A new case study highlights how a mobile app may improve patient experience for cataract surgery. Nicole Kretz and Dr. Florian Kretz share their experience adopting a new mobile app, ZEISS EYEGUIDE, to support patients throughout their cataract surgery journey and how this has improved their practice workflow.
The ZEISS EYEGUIDE patient app is a mobile tool designed to educate patients and help them stay compliant for cataract surgery. Its content includes text, video, and graphic information about vision, cataract, and cataract surgery, as well as a patient-customizable reminder tool for appointments and medication.
In addition, using the online EYEGUIDE Customizer Tool, practices can easily personalize the app’s content by incorporating their own pre- and postoperative checklists, articles, or links to information about the clinic, the surgeons, intraocular lenses, and other technology offerings.
“The app has been very well received by our refractive managers who have remarked that it is a great addition to the tools they are using, “noted Nicole Kretz. “Our team members also note that patients who used the app seemed to be more confident going into their surgery.”
Dr. Florian Kretz concluded, “With its open approach to presenting information about our practice, our staff, the surgery, and surgical options, I believe the EYEGUIDE app makes patients feel more at ease and comfortable with their decisions and their surgery, and it is my personal opinion that its tools for increasing patient compliance can contribute to a successful outcome.”
Read the full case study here.